Shipping policy

All orders are processed within 2-3 business days of receipt.  Orders are not processed or shipped on weekends or holidays.

Shipping Costs:

  • Shipping costs will be calculated based on the total weight of your order, size and dimension of the package(s), the shipping method chosen, and the destination. The applicable shipping charges will be displayed during the checkout process.

Estimated Delivery Time:

  • For most items, the estimated delivery time is 5-10 business days from the date of order processing. However, please be aware that some items may require additional time to be shipped and delivered.
  • Certain items, due to availability and build time, may take longer to ship. These items typically require 2-3 weeks for processing before they can be dispatched for delivery. We appreciate your patience and understanding in such cases, as we strive to ensure the highest quality of products.
  • In some instances, external factors such as customs delays, natural disasters, or unforeseen circumstances may impact delivery times. While these situations are beyond our control, we will make every effort to keep you informed and assist in resolving any issues that may arise
Shipment Tracking:

  • After your order is processed you will receive an Order Confirmation with an Estimated Ship Date.  If we are experiencing unusually high volumes of orders, shipments may be delayed, and you will then be issued a Revised Ship Date.

  • Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking information to monitor the progress of your shipment and estimate its arrival date.

Multiple Item Orders:

  • If you have placed an order with multiple items, please note that they may be shipped separately, depending on availability. In such cases, you will receive separate tracking numbers for each shipment.

Shipping Restrictions:

  • Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for delays or delivery failures resulting from incorrect or incomplete address details.
  • Additionally, certain items may be subject to shipping restrictions due to legal regulations or carrier limitations. If you attempt to order a restricted item, we will notify you promptly and provide assistance to resolve the issue.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is a positive one.